Terms of Service

Welcome to Moonlyt. These Terms of Service ("Terms") govern your use of our website and your purchases from our store. By using this site or placing an order, you agree to these Terms.

1. Our store

Moonlyt sells sleep and wellness products online. We may update, change or discontinue products, prices and content at any time without notice. We reserve the right to refuse or cancel any order, including where a product was listed with an incorrect price or description — in that case we'll notify you and issue a full refund.

2. Orders & payment

When you place an order you'll receive a confirmation email; this does not constitute acceptance until the order ships. All prices are shown in US dollars. Payment is processed securely by our payment providers — we never store your full payment details.

3. Shipping & delivery

Shipping terms, timelines and costs are described in our Shipping Policy, which forms part of these Terms.

4. Returns & the 30-Night Guarantee

Returns, exchanges and refunds are governed by our Refund Policy, including our 30-Night Sleep Guarantee, which forms part of these Terms.

5. Promotions & discounts

Promotional pricing and discounts (such as our launch offer and the automatic 10% bundle discount for 2+ items) may be changed or withdrawn at any time. Discounts cannot be applied retroactively to past orders and may not combine with other product discounts.

6. Product information

Our products are general wellness and comfort items. They are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition, including sleep disorders. If you have persistent sleep problems, please consult a healthcare professional.

7. Intellectual property

All content on this site — text, graphics, logos and images — belongs to Moonlyt or its content suppliers and may not be reproduced without permission.

8. Limitation of liability

To the maximum extent permitted by law, Moonlyt is not liable for indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product concerned. Nothing in these Terms limits rights you have under applicable consumer law.

9. Privacy

Your personal information is handled as described in our Privacy Policy.

10. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

11. Contact

Questions about these Terms? Reach us any time via our contact page — we reply within 24 hours.